LTC Essentials: A Guide to Residence Codes, Pharmacy Service Types, and Submission Clarification Codes

With more pharmacies exploring the world of long-term care and LTC Pharmacy at Home dispensing increasing daily, PAAS National® has also been seeing audits on these claims. One area PBMs have been targeting surrounds…

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erroneous billing of Patient Residence Codes, Pharmacy Service Types, and Submission Clarification Codes (SCC). Recoupments primarily focus on SCC issues.

Please see the following tables to determine if you are billing the correct codes and service types to avoid potential audit recoupment:

Residence CodeNCPDP Definition
0Not specified, other patient residence not identified below
1Home
3Nursing Facility
4Assisted Living Facility
6Group Home
9Intermediate Care Facility/Mentally Retarded
11Hospice
Pharmacy Service TypeNCPDP Definition
1Community/Retail Pharmacy Services
2Compounding Pharmacy Services
3Home Infusion Therapy Provider Services
4Institutional Pharmacy Services
5Long Term Care Pharmacy Services
6Mail Order Pharmacy Services
7Managed Care Organization Pharmacy Services
8Specialty Care Pharmacy Services
99Other
Submission Clarification CodeNCPDP Definition
16LTC Emergency Box (kit) or automated dispensing machine – Indicates that the transaction is a replacement supply for doses previously dispensed to the patient.
21LTC dispensing: 14 days or less not applicable – Fourteen days or less dispensing is not applicable due to CMS exclusion and/or manufacturer packaging may not be broken or special dispensing methodology (i.e. vacation supply, leave of absence, E-Kit, spitter dose). Medication quantities are dispensed as billed
22LTC dispensing: 7 days – Pharmacy dispenses medication in 7 day supplies
23LTC dispensing: 4 days – Pharmacy dispenses medication in 4 day supplies
24LTC dispensing: 3 days – Pharmacy dispenses medication in 3 day supplies
25LTC dispensing: 2 days – Pharmacy dispenses medication in 2 day supplies
26LTC dispensing: 1 day – Pharmacy or remote (multiple shifts) dispenses medication in 1 day supplies
27LTC dispensing: 4-3 days – Pharmacy dispenses medication in 4 day, then 3 day supplies
28LTC dispensing: 2-2-3 days – Pharmacy dispenses medication in 2 day, then 2 day, then 3 day supplies
29LTC dispensing: daily and 3-day weekend – Pharmacy or remote dispensed daily during the week and combines multiple days dispensing for weekends
30LTC dispensing: Per shift dispensing – Remote dispensing per shift (multiple med passes)
31LTC dispensing: Per med pass dispensing – Remote dispensing per med pass
32LTC dispensing: PRN on demand – Remote dispensing on demand as needed
33LTC dispensing: 7 day or less cycle not otherwise represented
34LTC dispensing: 14 days dispensing – Pharmacy dispenses medication in 14 day supplies
35LTC dispensing: 8-14 day dispensing method not listed above – 8-14-Day dispensing cycle not otherwise represented
36LTC Dispensing: dispensed outside short cycle – Medicare Part D coverage was determined post dispensing

PAAS Tips:

  • Educate all staff on proper residence codes, pharmacy service types, and SCCs.
  • Consult your PSAO/GPO if you are unsure what the correct residence code should be when submitting a claim. Be judicious with LTC at home, independent living and various assisted living facility patients that can fall into grey areas.
  • See the NCPDP WG9 Medicare Part D Questions and Answers document for more information on Patient Residence Codes and Pharmacy Service Types.
  • See the NCPDP Telecommunication Version D and Above Questions, Answers and Editorial Updates document for more information on SCCs.
  • See the March 2021 Newsline article, Are You Documenting DUR and Submission Clarification Codes?, for information on billing other common SCCs.

Jenevra Azzopardi, CPhT