Are You Getting the Most from Your PAAS National® Membership?
While PAAS National® may be known for our best-in-class, hands-on audit assistance, we also offer insightful and educational information and resources that you may be missing out on! Below is a list of resources found in the Audit Assistance section of the Member Portal that could help ensure you and your pharmacy staff stay educated and informed when it comes to audits.
- Access Services
- Guidance for Audit Documentation Submission
- Ask a PAAS Expert allows you to submit filling and billing questions using our online form
- Newsline
- Newsletter articles released monthly, written by our expert PAAS analyst team, filled with current and relevant PBM trends to help prevent increased audit risk
- A search bar feature that lets you enter keywords to search through our Newsline archives
- Ability to print whole monthly issues or individual articles
- Proactive Tips
- Audit Flags focuses on a list of various claim attributes that are analyzed when PBMs select claims for audit
- Billing insulin vials – flowchart to assist whether you should bill Medicare Part B vs Part D
- Understanding Biologic Substitutions – to assist you in ensuring proper insulin substitutions
- Pharmacy Inventory Transfer Log – useful for pharmacy-to-pharmacy purchases
- DAW Codes Explained – deep dive into understanding definitions and when to use each DAW code
- DMEPOS resources like our 2024 Article Series and our Basic DMEPOS Documentation Guidance
- Onsite Credentialing Checklist and expanded definitions of policies and procedures
- Steps on how to prepare for an onsite audit
- Our Self-Audit Series 2024/2025 and Self-Audit Mindset
- And so much more!
- Days’ Supply Charts
- Use our days’ supply charts for inhalers, insulins, nasal sprays, eye drops and topicals to aid you in calculating the correct days’ supply
- Get guidance on overbilled quantities and incorrect days’ supply, as these topics account for a large portion of audit chargebacks
- Additional charts like Dispense in Original Container and Return To Stock
- On-Demand Webinars
- We offer quite a selection of short, insightful webinars on current topics related to PBMs, audits, and safe filling and billing tips. Examples include:
- USP 800 compliance
- Cybersecurity
- Cultural Competency Training
- Dispensing Prescriptions Off-Label
- Continuous Glucose Monitor Requirements for Medicare Part B
- We offer quite a selection of short, insightful webinars on current topics related to PBMs, audits, and safe filling and billing tips. Examples include:
Updates will occur to these resources whenever necessary, like adding a drug to our Dispense in Original Container Chart or adjusting information on our days’ supply charts. If these resources are printed for easy viewing access, be sure to occasionally check on the website for the “Last Updated” section above these resources to ensure you have the most up-to-date version printed.
PAAS Tips:
- Keep your staff engaged and help lower your audit risk by adding all employees to the portal, which gives them permission to access the listed tools, resources and eNewsline.
- Contact PAAS, if you would like a tour of your PAAS Member Portal, so you can maximize the benefits of your Audit Assistance
- Don’t forget about our PAAS RX Days’ Supply Calculator! Download the app for a free 7-day trial ($5.99/year thereafter) by visiting the Apple App Store or Android Google Play Store, or check out the website at PAASNational.com/app
Analyst at PAAS National®
Fresh out of high school, I had no idea what I wanted to do for my career. I took a job at Walgreens in the photo department in 2015. About a year into working in the photo department I was asked to help the pharmacy, and I immediately fell in love with how fulfilling being a pharmacy technician felt. I moved fully into the pharmacy, got my national certification, and worked my way up to becoming Senior Technician! In 2020, I accepted a job offer with a Kroger pharmacy location and worked there for two years. I attended vaccine clinics and got to see sides of the pharmacy I had never seen before. I was then offered a change in direction in 2022. I was lucky enough to work for a remote pharmacy company that helped independent pharmacies run a med sync service, as well as sending out safety alerts to providers in hopes of preventing accidental opioid overdosing and interactions. The connections I made at my previous jobs have brought me here, to PAAS! I am over the moon with excitement and look forward to helping your pharmacy!
Latest posts by Heaven Bennett, CPhT (see all)
- Are You Getting the Most from Your PAAS National® Membership? - December 4, 2025
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