Entries by Jennifer Ottman, CPhT

2026 DMEPOS Series #4: Continuous Glucose Monitors

Durable Medical Equipment, Prosthetics, Orthotics, and Supplies (DMEPOS) present an opportunity for pharmacies to expand patient care—but they also come with a distinct, and often misunderstood, set of regulatory requirements. Unlike traditional prescription dispensing, DMEPOS items are subject to strict documentation standards, supplier enrollment rules, and billing nuances that are frequently targeted in audits. Pharmacies […]

Advance Beneficiary Notice of Noncoverage – What You Need to Know

The Advance Beneficiary Notice of Noncoverage (ABN) is a written notice that DME suppliers may give to a Medicare beneficiary before providing an item or service when the supplier has reason to believe that Medicare will deny paying for the item (or service). The ABN allows the beneficiary to make an informed decision as to […]

DMEPOS Series #3: Nebulizer Solution Claims

Billing Medicare B is not easy. The Local Coverage Determinations (LCD) and associated Policy Articles (PA) for each DMEPOS category, along with the Standard Documentation Requirements for All Claims Submitted to DME MACs, are filled with billing and documentation guidelines which suppliers must fully comprehend and follow to avoid claim chargeback. The PAAS National®® 2026 […]

2026 DMEPOS Series #2: Urological Supplies

Understanding Medicare Part B documentation requirements can be difficult. Local Coverage Determinations and associated Policy Articles for each DMEPOS category, along with the Standard Documentation Requirements for All Claims Submitted to DME MACs, are filled with billing and documentation guidelines which suppliers must fully comprehend and follow to avoid claim chargebacks. The PAAS National®® 2026 DMEPOS Series is […]

2026 DMEPOS Series #1: Standard Documentation Requirements

Many pharmacies struggle with Durable Medical Equipment, Prosthetics, Orthotics, and Supplies (DMEPOS) audits due to the complexity in medical billing and the onerous documentation requirements. To help you alleviate those challenges, PAAS is starting a new DMEPOS series. The series is intended to help you understand these complexities and be sure you have valid, supporting […]

2025 PBM Prescription Validation Requests Summary

PAAS National®® saw the number of validation requests/claim reviews increase 22% in 2025. While OptumRx® sends out most of the validation requests/claim reviews, we also see them from Caremark, Express Scripts, Humana, MagellanRx, Medimpact, and Prime Therapeutics. Three additional PBMs began to do the reviews in 2025 and those are Meridian, Pharmastar and some Medicaid […]

Understanding Albuterol HFA Inhaler Substitution

PAAS National®® analysts have repeatedly seen auditors targeting claims with potentially undocumented substitution issues. Albuterol HFA inhalers are one of the top products [incorrectly] substituted that can lead to claim recoupment. Pharmacies should utilize the chart and PAAS Tips below to better understand pharmacy level substitution of Albuterol HFA inhalers to reduce the risk of […]

Lessen Your Headache When It Comes to Migraine Medications – New PAAS Resource!

Over the past few years, the number of medications available and prescribed for migraine prevention and treatment has notably increased, which leads to additional audit risks. PBMs continue to monitor and audit migraine medications due to their high cost, often incalculable instructions and common billing errors. Our PAAS National®® analyst team wants to help you […]

Do Not Let Santyl® Cause a Wound in Your Pocket

Santyl® ointment is a high dollar topical medication with specific instructions for application which carries high audit risk and potential recoupment from your pocket. Pharmacies need to follow the guidance below to help reduce their audit risk.

What Is a Targeted Probe and Educate Audit?

CMS rolled out the Targeted Probe and Educate (TPE) program back in 2017. The goal of the TPE program is to help providers reduce the number of DMEPOS claim denials by using data analysis and providing one-on-one educational sessions to avoid common mistakes. DME Medicare Administrative Contractors (MACs) analyze data to identify providers who have […]