Entries by Sara Hathaway, PharmD

Compliance Check: Is Your Authority to Vaccinate Still Valid?

Vaccine season is upon us! Pharmacies who offer immunization services are likely seeing an influx in requests for seasonal influenza, COVID-19, and other routine vaccines. However, it is important to take a step back and evaluate exactly which vaccines you are formally allowed to authorize and administer, especially after the meeting of the Advisory Committee […]

Real-World Examples of Fraud, Waste & Abuse and Audit Implications

It is no secret that margins are thin and pharmacies have been looking for additional revenue-generating opportunities. Some pharmacies have added immunization services, performed billable Medication Therapy Management, added Point of Care Testing, and/or found other non-PBM income sources to offset low (or negative) reimbursements from third-party payors. These services are patient-focused and can increase […]

Empowering Pharmacy Teams to Decrease Audit Risk

Sir Francis Bacon is often credited with stating “scientia potentia est” in his published work, Meditationes Sacrae from 1597. This Latin phrase roughly translates to “knowledge is power” and while this turn of phrase is centuries old, it holds true today. The pharmacy industry is an ever-changing world and staying up to date on audit […]

New DUR Codes for Insulin Method of Administration

If your pharmacy dispenses rapid-acting insulin, be ready to start closely evaluating the patient’s method of administration. Knowing whether a patient is using the rapid-acting insulin for direct injection (via syringe or pre-filled pen), with a disposable insulin pump, or in a qualifying DME pump will become critical to claim payment starting in October.

New PAAS Tool! Flowchart for Multi-Payor Claims with Conflicting Coverage

In last month’s Newsline article, “A” for Abandoned: The Short Life of DAW Code A and What it Means for Multi-Payor Claims, PAAS National®® provided insight into the revised billing process for multi-payor claims where one payor prefers the brand and the other payor prefers generic. Due to the complexity of this billing process, a […]

Reduce Vaccine Audit Risk Through Accurate Quantity Billed

To enhance profitability, pharmacy owners and operators have frequently incorporated immunization services into their offerings. While vaccines tend to carry a lower audit risk, the higher the cost of the vaccine, the more likely it is to be audited. The audit risk also increases when core billing elements of the vaccine claim are adjudicated incorrectly.

“A” for Abandoned: The Short Life of DAW Code A and What it Means for Multi-Payor Claims

Just 11 short months ago, PAAS National®® released the NEW Dispense As Written (DAW) Code Revealed Newsline article about DAW code value “A” (408-D8). DAW A was designed to be utilized on multi-payor claims when one payor required a multi-source brand (or reference biologic with an approved interchangeable biosimilar in the marketplace) and the other […]

When Precision Fails: The Hidden Issues in Insulin Pen Dosing Calculations

Undoubtedly, a calculator can be found near every data entry and verification station throughout the prescription workflow line. This is, in part, due to PBM requirements that prescriptions have a mathematically calculable set of instructions. Consequently, pharmacies should strive to bill every claim with an appropriate quantity and days’ supply to prevent claim recoupment issues […]

The Fallout of Inflated Usual & Customary Pricing

According to a March 27, 2025 U.S. Department of Justice press release, Walgreens has agreed to pay over $2.8 million to settle allegations of overbilling Medicaid Programs in Massachusetts and Georgia. Allegedly, Walgreens was submitting a higher usual and customary (U&C) price on certain generic drugs billed to these Medicaid programs which caused Medicaid to pay more than they should have.