ARS Pharmaceuticals Operations has recently introduced neffy® 2 mg, the first and only FDA-approved needle-free way to administer epinephrine. neffy® is a nasal spray used for emergency treatment of severe allergic reactions in adult and pediatric patients who weigh at least 66 pounds (30 kg). Per DailyMed, “the recommended dosage of neffy® is one spray (2 mg) administered in one nostril. In the absence of clinical improvement or if symptoms worsen after the initial treatment, a second dose of neffy® may be administered in the same nostril with a second nasal spray starting 5 minutes after the first dose.”
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Each box contains two single use devices each containing one dose (2 mg) of epinephrine
A 1-day supply would be appropriate for billing purposes as it is recommended that patients are always prescribed, and have immediate access to, two neffy® nasal spray devices
https://paaswp.s3.amazonaws.com/wp-content/uploads/2025/01/13104722/iStock-2148460799.jpg12801920Jennifer Ottman, CPhThttps://paaswp.s3.amazonaws.com/wp-content/uploads/2021/03/24084106/Paas-National_Logo_RGB_transparency-224x300.pngJennifer Ottman, CPhT2024-12-16 10:38:222025-01-13 10:47:49A New Way to Administer Epinephrine – Introducing neffy®
As of September 30th, 2024 there was an industry shift from billing HIV Pre-Exposure Prophylaxis therapy (PrEP) from Medicare Part D to Medicare Part B. This shift to Part B coverage falls under section 1861(ddd)(1) of the Social Security Act using the “additional preventative services” benefit.
Due to the high cost of HIV PrEP medications, it is crucial for pharmacies to …
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stay informed about these changes. CMS released two helpful guidance documents: the PrEP for HIV National Coverage Determination (NCD) Technical Frequently Asked Questions for Pharmacies and the Fact Sheet: Medicare Part B Coverage of Pre-exposure Prophylaxis (PrEP) for Human Immunodeficiency Virus (HIV) Prevention. Below is a summary of the guidance provided in these two CMS documents.
First, the pharmacy must be enrolled as a Part B pharmacy supplier or as a DMEPOS supplier to bill Medicare Part B for HIV PrEP medications. If your pharmacy is not currently enrolled as a supplier, but you wish to take the steps to become enrolled, CMS recommends enrolling as a Part B pharmacy supplier since there is a “lower burden of enrollment” and revalidation does not occur as frequently for a Part B pharmacy supplier compared to a DMEPOS supplier. More information about enrollment can be found by going to the PrEP for HIV & Related Preventative Services CMS webpage and clicking on “How Do I Enroll”.
Second, pharmacies must submit a valid diagnosis code (ICD-10) on the HIV PrEP claim. Below is a table of diagnosis codes that may be appropriate.
Diagnosis Code Description
Diagnosis Code
Encounter for HIV PrEP
Z29.81
Encounter for screening for HIV
Z11.4
Increased risk factors reported
Z11.4, Z29.81, Z20.6, Z20.2, Z11.3 (plus many more)
Third, the following are expectations of the dispensing pharmacy:
Have and maintain the order from the ordering physician or non-physician practitioner.
Obtain the diagnosis code from the ordering practitioner.
Have and maintain proof of delivery (i.e., a signed receipt or some other indication the item was dispensed to the beneficiary).
The date the claim is billed should match the date of dispensing, defined as the date the drug is picked up from the pharmacy or date drug is mailed.
Bill either a 30, 60, or 90 days’ supply and bill the appropriate corresponding HCPCS code.
No modifiers are required on the HIV PrEP claims (see PAAS Tips for 340B claims).
Injectable drug, per 30-days Injectable drug, per 60-days
Fourth, “the supply fee must be billed on the same claim as the PrEP for HIV drug”. This means, the pharmacy will bill the drug fee as well as the supply (“dispensing”) fee; both claims should be billed with the same date of service, diagnosis code, place of service, etcetera. If your pharmacy utilizes a Medicare Part B billing intermediary, the dispensing fee claim will likely be taken care of by the intermediary on behalf of the pharmacy. If the PrEP drug (e.g., cabotegravir) is being delivered to a medical practice for administration, the date of service billed should match the date of service delivered to the medical office. The medical office would then bill Medicare separately for the administration fee once they administer the medication to the patient. The date of service on the administration fee claim from the medical practice does not have to match the date of service on the pharmacy’s drug and supply fee claims.
Fifth, Medicare Part B claims must be submitted with the name and NPI number of the enrolled ordering/referring practitioner and the name and NPI of that practitioner must appear in the CMS Order and Referring dataset. Since pharmacists do not currently appear in this dataset, they are not eligible for ordering PrEP drugs for payment under Medicare Part B. Therefore, “if a pharmacist, under state scope of practice laws, furnishes counseling, injects a PrEP drug or orders PrEP, those series cannot be paid directly to the pharmacy and the drugs cannot be paid by Medicare Part B. Pharmacists may provide, when all conditions are met, service as auxiliary personnel “incident to” a physician’s or other practitioner’s service in certain settings. The incident to regulations require supervision by a physician or other practitioner, and such services would be billed by the supervising physician or practitioner.” Additional information about “incident to” services can be found under 42 CFR §§410.26 and 410.227 or visit the Incident To Services & Supplies CMS webpage.
PAAS Tips:
Ensure these HIV PrEP medications are returned with a $0 copay from in-network pharmacies as of September 30, 2024
Pharmacies not enrolled as a DMEPOS supplier or Medicare Part B Pharmacy supplier can refer individuals to 1-800-MEDICARE (1-800-633-4227) and they can assist the individual with finding another pharmacy where they can receive their PrEP
Mail order pharmacies may be available
Teletypewriter (TTY) users can call 1-877-486-2048
Pharmacies enrolled with Medicare Part B solely with a “mass immunization” provider type will need to enroll as a provider type “pharmacy” before they can bill Medicare Part B for HIV PrEP
These same antiretroviral drugs may also be used for the treatment of HIV and (when using for treatment, not prevention) should continue to be billed to Medicare Part D
For a patient with a Medicare Advantage plan, bill their Advantage plan (not their original Medicare Part B red/white/blue card) and watch the returned patient co-pay; if it is not $0, the pharmacy may not be contracted with the Advantage plan for medical billing (even if the pharmacy is contracted for pharmacy billing)
PrEP claims which are 340B eligible do require a modifier on the claim, either “JG” (drug or biological acquired with 340B drug pricing discount, reported for information purposes) or “TB” (drug or biological acquired with 340B drug pricing discount, reported for information purposes for select entities); for more information on 340B modifiers, refer to the March 2023 Medicare Learning Network bullet
https://paaswp.s3.amazonaws.com/wp-content/uploads/2025/01/13102617/iStock-2185571947.jpg13431920Sara Hathaway, PharmDhttps://paaswp.s3.amazonaws.com/wp-content/uploads/2021/03/24084106/Paas-National_Logo_RGB_transparency-224x300.pngSara Hathaway, PharmD2024-12-14 10:23:202025-01-13 10:26:43Medicare Part B Coverage of HIV PrEP
Forteo® (teriparatide injection) is a parathyroid hormone analog (PTH 1-34) used in the treatment of osteoporosis, specifically for postmenopausal women at high risk for fractures, men with primary or hypogonadal osteoporosis, and individuals with osteoporosis associated with sustained glucocorticoid therapy. It is designed to increase bone mass and reduce fracture risk in patients who have failed or are intolerant to other osteoporosis therapies. Administered via a prefilled pen, each pen delivers 28 daily doses of 20 mcg.
In a recent update on August 23, 2024…
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the FDA revised the product labeling to reflect a change in the pen’s composition from a 600 mcg/2.4 mL pen to a 560 mcg/2.24 mL pen. Despite this adjustment, the pen continues to deliver 28 subcutaneous doses, and the NCPDP billing quantity and unit still reflect the previous 2.4 mL measure.
PAAS National® has been in contact with NCPDP about this discrepancy, and has learned the following:
Medi-Span® and the other compendia were NOT notified by Lilly of this change.
Lilly did not change the package code segment of the NDC that indicates the package size and type.
The NCPDP WG2 Task Group will be discussing this issue and deciding what action to take.
What does this mean for your pharmacy? You should verify how your software currently bills Forteo®. Make sure that when submitting a claim, the metric quantity aligns with what is displayed in your software system’s compendia and that the correct cost for one pen is included in your transmission. As of the time of publication of this article, the approximate wholesale accusation cost (WAC) for one pen is $4,200.
PAAS Tips:
Wholesaler ordering websites may not list products in the same NCPDP billing unit or package size
A similar product that has unusual billing is AndroGel® Pump (and generics) that list 88 g on the outer packaging but only delivers 75 g – NCPDP defines billing as 75 g
Questions about billing quantity or unit of measure? Send us a question through the Ask a PAAS Expert on the Member Portal
https://paaswp.s3.amazonaws.com/wp-content/uploads/2025/01/13102235/iStock-1465458387.jpg14111920Jenevra Azzopardi, CPhThttps://paaswp.s3.amazonaws.com/wp-content/uploads/2021/03/24084106/Paas-National_Logo_RGB_transparency-224x300.pngJenevra Azzopardi, CPhT2024-12-12 10:16:302025-01-13 10:23:15Forteo® Package Size Update – Are You Billing the Correct Cost?
A unit of measure (UOM) provides standards to define physical quantities. Without a UOM, a number is left open for interpretation, and while common sense often prevails for pharmacies, third-party auditors look for explicit instruction. With an ambiguous, or absent, UOM (primarily an issue with electronic prescriptions), an auditor may flag the claim as discrepant and attempt to recoup the claim.
PAAS National® regularly sees auditors claiming …
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that the correct quantity cannot be determined without the proper UOM being present. To combat the discrepancy, pharmacies may need to obtain a letter from the prescriber to substantiate what the pharmacy billed was indeed the correct quantity. These letters are often difficult to obtain, especially when claims are several years old, prescribers have relocated, or your pharmacy doesn’t have a working relationship with the office.
If your pharmacy receives a prescription without a UOM, or a UOM that is ambiguous, PAAS recommends contacting the prescriber for clarification and documenting with a clinical note.
Examples:
You receive a prescription for Lantus® Solostar® pens, quantity 15, UOM “unspecified.”
Did the prescriber intend for the prescription to be written as 15 mL, 15 pens, or 15 boxes?
You receive a prescription for Combigan® solution, quantity 1, UOM “bottle.”
Did the prescriber intend for the 5 mL, 10 mL, or 15 mL bottle?
You receive a prescription for Trelegy Ellipta, quantity 1, UOM “inhaler.”
At first glance, this may seem like an acceptable prescription. However, Trelegy comes in two sizes. Did the prescriber intend for the 60 each retail package or the 28 each institutional size package? “Each” is the proper UOM per NCPDP guidelines.
You receive a prescription for Trelegy Ellipta, quantity 1, UOM “each.”
The correct billing unit is “each,” but the quantity should either be 60 for the retail package or 28 for the institutional package. Third party auditors will often flag the “1 each” combination – contact the prescriber to avoid ambiguity.
The following table shows the medications PAAS typically sees UOM troubles with and the typical billing units that should be used:
Drug Type
Correct Billing Unit
UOM Needing Clarification
Eye Drops
mL, each*
bottle
Injectables
mL, each*
kit
Nasal Inhalers
mL, gm, each*
inhaler
Oral Inhalers
gm, each*
inhaler
Insulin
mL
each
Topicals
mL, gm
tube
*The “each” UOM may need to be clarified if the quantity doesn’t correspond to an “each” unit of measure (e.g., 10 each on an eye drop likely indicates 10 mL vs 10 bottles of 10 mL)
When in doubt, clarify the prescription. Do not leave the UOM interpretation to a third-party auditor who has no reason to give you the benefit of the doubt and every reason to interpret it to their advantage.
PAAS Tips:
Ambiguous or missing UOM should be clarified with the prescriber with a clinical note added to the prescription before dispensing
The best quantity clarification will contain the actual billing unit per NCPDP for the drug, leaving no room for misinterpretation
Clinical notes should contain the date, name and title of who you spoke with, summary of discussion, and your initials
Pay close attention to electronic prescription quantities which have the biggest potential for incorrect or “unspecified” UOM
Other prescription origins (written, fax, and transfer) may need clarification for missing UOM
Notating UOM on all telephone orders would be considered best practice
Some PBMs may consider a quantity of “1” to be the smallest package size; therefore, clarify the quantity with the prescriber if dispensing a larger size
https://paaswp.s3.amazonaws.com/wp-content/uploads/2025/01/13101215/iStock-1270564659.jpg10591920Jenevra Azzopardi, CPhThttps://paaswp.s3.amazonaws.com/wp-content/uploads/2021/03/24084106/Paas-National_Logo_RGB_transparency-224x300.pngJenevra Azzopardi, CPhT2024-12-10 10:09:122025-01-13 10:12:42Why the Unit of Measure Matters in Audits: A Small Factor with Big Consequences
Nasal and oral inhaler prescriptions are frequently targeted for audit by all PBMs. Not only have these medications increased in cost but are frequently billed incorrectly, creating the potential for easy recoupments.
Pharmacy staff should be trained to accurately bill days’ supply for all inhalers. PAAS National® has created tools for our members to aid in the data entry process. Visit the Member Portal to access these resources – Nasal Inhalers Chart and Oral Inhalers Chart – and share with staff for easy reference when billing inhalers.
The following are examples of inhaler prescriptions at a higher risk of being flagged as refill too soon due to atypical dosing (when plan limits days’ supply to 30):
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Typical dosing: Two puffs twice daily = 30 days’ supply
Atypical dosing: One puff twice daily = 60 days’ supply
Azelastine HCL 0.1% nasal spray prescriptions
Typical dosing: One to two sprays in each nostril twice daily = 25 days’ supply
Atypical dosing: One spray in each nostril twice daily = 50 days’ supply
Whether the days’ supply is miscalculated, or the days’ supply exceeds the plan limit, the pharmacy could be in jeopardy of refilling too soon. Early refills are the most common audit discrepancy for inhalers and can result in full recoupment of “overbilled” claims. See PAAS’ Exceeding Days’ Supply Plan Limits for Unbreakable Package resource for information on how to navigate plan limits appropriately.
PAAS Tips:
Confirm the prescription quantity is complete. Many inhalers have two sizes available, so best practice is to confirm quantity includes puffs or grams based on NCPDP billing units
Check for “calculable instructions” to accurately bill the days’ supply
Use caution when switching albuterol inhalers, as not all are interchangeable or have the same package size
Consult the Oral Inhalers Chart or DailyMed for inhalers that have a “Beyond Use Date” (BUD). If an inhaler’s BUD is less than the calculated days’ supply, the days’ supply billed should reflect the BUD as the inhaler must be discarded appropriately after open date
Automatic refilling should not be used for “as needed” inhalers or inhaler prescriptions with days’ supply that exceeds plan limit
Monitoring and self-auditing your oral and nasal inhaler prescriptions regularly can prevent potential audit recoupments
PAAS Audit Assistance members can search the Newsline archive for keyword “2024 self-audit” to read previous articles in this series. If you have any questions on accessing the Member Portal, or need help adding employees so they have access, please contact us.
https://paaswp.s3.amazonaws.com/wp-content/uploads/2025/01/13100813/iStock-670796790.jpg13681920Dana Westberg, CPhThttps://paaswp.s3.amazonaws.com/wp-content/uploads/2021/03/24084106/Paas-National_Logo_RGB_transparency-224x300.pngDana Westberg, CPhT2024-12-06 10:05:422025-01-13 10:08:322024 Self-Audit Series #10: Nasal and Oral Inhaler Prescriptions
Pharmacies that receive a National Average Drug Acquisition Cost (NADAC) Survey frequently contact PAAS National® for information and guidance. While this survey remains voluntary, pharmacies may want to take a minute to understand what the survey is about.
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The Affordable Care Act required that Medicaid programs shift pharmacy reimbursement to an acquisition cost-based model. CMS Final Rule (CMS-2345-FC) set a compliance date for State Medicaid Programs to be effective no later than April 1, 2017.
The NADAC file was created to provide pricing files for state Medicaid agencies to utilize when creating their acquisition cost-based pricing methods for Fee-for-service (FFS) Medicaid plans. Some PBMs have started to use this data for reimbursement formulas on commercial and Medicare Part D claims as well (e.g., Capital Rx).
CMS has contracted with Myers & Stauffer, LC (a professional accounting firm) to conduct these retail pricing surveys. Outpatient pharmacies are randomly selected to receive these surveys, requesting invoices for purchases made over a one-month period. The data collected from these invoices are used to update the NADAC file on a weekly basis.
Again, these surveys are currently voluntary, and pharmacies are under no obligation to respond. However, this may change with a newly introduced bill, Drug Pricing Transparency in Medicaid Act of 2023 (H.R. 1613). If passed, this bill would make the surveys mandatory for pharmacies and simultaneously include updates to ban spread pricing in State Medicaid Plans. NCPA has a summary “one-pager” on H.R. 1613 that pharmacies can share with their legislators here.
PAAS Tips:
NADAC files are published monthly here
Consider responding if you are being paid below your cost on Medicaid claims; your actual costs can be added to the survey data
Pharmacies may want to consider requesting a Non-Disclosure Agreement from Myers & Stauffer LC
Steps to take with your documents if responding
Print “Confidential” on each invoice page
Only include the documents requested, no PHI should be included
Contact the NADAC helpdesk, operated by Myers and Stauffer, at (855) 457-5264 or survey@mslcrps.com if you have additional questions about the survey
https://paaswp.s3.amazonaws.com/wp-content/uploads/2025/01/13100443/iStock-1156622227.jpg11871920Eric Hartkopf, PharmDhttps://paaswp.s3.amazonaws.com/wp-content/uploads/2021/03/24084106/Paas-National_Logo_RGB_transparency-224x300.pngEric Hartkopf, PharmD2024-12-04 09:59:082025-01-13 10:05:13NADAC Survey: What is It and Do I Need to Respond?
PAAS National® is continuously updating and creating new tools to help our members address common audit recoupment issues. Pharmacies frequently face recoupments due to overbilling multiple unbreakable packages or refilling claims too soon when billing for a single unbreakable package that exceeded the plan’s days’ supply limit.
The new tool, Exceeding Days’ Supply Plan Limits for Unbreakable Packages, provides a flow chart to follow based upon whether you are billing single or multiple unbreakable packages and receive a days’ supply plan limit rejection. Here is an example of each scenario:
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Levemir® FlexPen, 15 mL (single unbreakable package), inject 35 units once daily
1500 units/35 units per day = 42 days’ supply but the plan limit is 30 days
Important to clearly read the reject messaging as it can often guide you in the right direction
If you call the PBM help desk for a days’ supply override and they deny it, then you must bill the 15 mL for a 30 days’ supply
Be sure to make a clinical note about your call to the PBM (including their denial/refusal and if they told you a certain way to bill the claim)
Document the calculated days’ supply in the directions for patient use
Counsel patient and monitor refill intervals to prevent an early refill from occurring
Creon® 24,000 (NDC 00032-2636-01), 400 capsules (multiple unbreakable packages), take 3 capsules with each meal and 1 capsule with up to two snacks per day
400/11 = 36 days’ supply but the plan limit is 30 days
Per the manufacturer, Creon® must be dispensed in its original container
Pharmacy must reduce the quantity to 300 capsules for a 27 days’ supply
Document on the hard copy that the plan limit is 30 days
Access the new tool on the Member Portal under Proactive Tips. You can also see PAAS’ Can You Bill It as 30 Days? resource when transmitting a claim for a quantity that exceeds the plan limitations. If you have questions about Member Portal access or this new tool, please contact PAAS for assistance.
https://paaswp.s3.amazonaws.com/wp-content/uploads/2023/06/19171825/iStock-1362142320.jpg17321732Jennifer Ottman, CPhThttps://paaswp.s3.amazonaws.com/wp-content/uploads/2021/03/24084106/Paas-National_Logo_RGB_transparency-224x300.pngJennifer Ottman, CPhT2024-12-01 10:23:092024-11-27 10:25:18New Tool on PAAS Portal – Exceeding Days’ Supply Plan Limits for Unbreakable Packages
While PAAS National® prides itself on being audit experts, audit assistance is more than just reactive support when an audit notice arrives. PAAS works tirelessly to provide pharmacies with tools and resources to reduce their audit risk and lessen the chances of being audited. Moreover, PAAS serves as a guiding light for community pharmacies with day to day pharmacy audit questions. Get expert answers to your questions on:
Days’ supply calculations
Drug substitutions
Billing practices
Required documentation
Record retention
Internal audit procedures
As a trusted partner, we provide tailored guidance to help you prevent audits. Remember, the prescription claims you submit today are the audits of the future.
Work to audit-proof your pharmacy today, do it right, and avoid future recoupments. Contact us to submit a question or complete the form on the Member Portal.
https://paaswp.s3.amazonaws.com/wp-content/uploads/2024/11/27102151/Sara-Candid.jpg6831024Stacy Wilkhttps://paaswp.s3.amazonaws.com/wp-content/uploads/2021/03/24084106/Paas-National_Logo_RGB_transparency-224x300.pngStacy Wilk2024-11-29 10:15:232024-11-27 10:25:55Ask a PAAS Expert
In an interview with Pharmacy Times at the National Association of Community Pharmacists 2024 Convention & Expo, Trent Thiede, PharmD, president of Pharmacy Audit Assistance Service (PAAS) International, discussed how pharmacy teams can remain prepared for audits from pharmacy benefit managers (PBMs).
Q: What are the common types of PBM audits that pharmacies face, and what specific documentation or records are typically requested? How do you stay informed about evolving audit requirements and best practices?
https://paaswp.s3.amazonaws.com/wp-content/uploads/2024/11/27092033/Screenshot-2024-11-27-091727.png383877Stacy Wilkhttps://paaswp.s3.amazonaws.com/wp-content/uploads/2021/03/24084106/Paas-National_Logo_RGB_transparency-224x300.pngStacy Wilk2024-11-27 09:20:422024-11-27 09:20:42Ensure Your Team Is Prepared for PBM Audits
Pharmacy Benefit Managers (PBMs) routinely conduct audits on independent pharmacies with the stated goal of preventing fraud, waste, and abuse in medication dispensing. However, PBM audits often lack clear metrics and can include certain requirements without an explicit reason why. As these audits increase—in 2023 they shot up by as much as 29%1—many pharmacists who have failed them cite it as the primary reason why they can’t stay in business.2
A New Way to Administer Epinephrine – Introducing neffy®
ARS Pharmaceuticals Operations has recently introduced neffy® 2 mg, the first and only FDA-approved needle-free way to administer epinephrine. neffy® is a nasal spray used for emergency treatment of severe allergic reactions in adult and pediatric patients who weigh at least 66 pounds (30 kg). Per DailyMed, “the recommended dosage of neffy® is one spray (2 mg) administered in one nostril. In the absence of clinical improvement or if symptoms worsen after the initial treatment, a second dose of neffy® may be administered in the same nostril with a second nasal spray starting 5 minutes after the first dose.”
PAAS Tips:
Medicare Part B Coverage of HIV PrEP
As of September 30th, 2024 there was an industry shift from billing HIV Pre-Exposure Prophylaxis therapy (PrEP) from Medicare Part D to Medicare Part B. This shift to Part B coverage falls under section 1861(ddd)(1) of the Social Security Act using the “additional preventative services” benefit.
Due to the high cost of HIV PrEP medications, it is crucial for pharmacies to …
stay informed about these changes. CMS released two helpful guidance documents: the PrEP for HIV National Coverage Determination (NCD) Technical Frequently Asked Questions for Pharmacies and the Fact Sheet: Medicare Part B Coverage of Pre-exposure Prophylaxis (PrEP) for Human Immunodeficiency Virus (HIV) Prevention. Below is a summary of the guidance provided in these two CMS documents.
First, the pharmacy must be enrolled as a Part B pharmacy supplier or as a DMEPOS supplier to bill Medicare Part B for HIV PrEP medications. If your pharmacy is not currently enrolled as a supplier, but you wish to take the steps to become enrolled, CMS recommends enrolling as a Part B pharmacy supplier since there is a “lower burden of enrollment” and revalidation does not occur as frequently for a Part B pharmacy supplier compared to a DMEPOS supplier. More information about enrollment can be found by going to the PrEP for HIV & Related Preventative Services CMS webpage and clicking on “How Do I Enroll”.
Second, pharmacies must submit a valid diagnosis code (ICD-10) on the HIV PrEP claim. Below is a table of diagnosis codes that may be appropriate.
Third, the following are expectations of the dispensing pharmacy:
Fourth, “the supply fee must be billed on the same claim as the PrEP for HIV drug”. This means, the pharmacy will bill the drug fee as well as the supply (“dispensing”) fee; both claims should be billed with the same date of service, diagnosis code, place of service, etcetera. If your pharmacy utilizes a Medicare Part B billing intermediary, the dispensing fee claim will likely be taken care of by the intermediary on behalf of the pharmacy. If the PrEP drug (e.g., cabotegravir) is being delivered to a medical practice for administration, the date of service billed should match the date of service delivered to the medical office. The medical office would then bill Medicare separately for the administration fee once they administer the medication to the patient. The date of service on the administration fee claim from the medical practice does not have to match the date of service on the pharmacy’s drug and supply fee claims.
Fifth, Medicare Part B claims must be submitted with the name and NPI number of the enrolled ordering/referring practitioner and the name and NPI of that practitioner must appear in the CMS Order and Referring dataset. Since pharmacists do not currently appear in this dataset, they are not eligible for ordering PrEP drugs for payment under Medicare Part B. Therefore, “if a pharmacist, under state scope of practice laws, furnishes counseling, injects a PrEP drug or orders PrEP, those series cannot be paid directly to the pharmacy and the drugs cannot be paid by Medicare Part B. Pharmacists may provide, when all conditions are met, service as auxiliary personnel “incident to” a physician’s or other practitioner’s service in certain settings. The incident to regulations require supervision by a physician or other practitioner, and such services would be billed by the supervising physician or practitioner.” Additional information about “incident to” services can be found under 42 CFR §§410.26 and 410.227 or visit the Incident To Services & Supplies CMS webpage.
PAAS Tips:
Forteo® Package Size Update – Are You Billing the Correct Cost?
Forteo® (teriparatide injection) is a parathyroid hormone analog (PTH 1-34) used in the treatment of osteoporosis, specifically for postmenopausal women at high risk for fractures, men with primary or hypogonadal osteoporosis, and individuals with osteoporosis associated with sustained glucocorticoid therapy. It is designed to increase bone mass and reduce fracture risk in patients who have failed or are intolerant to other osteoporosis therapies. Administered via a prefilled pen, each pen delivers 28 daily doses of 20 mcg.
In a recent update on August 23, 2024…
the FDA revised the product labeling to reflect a change in the pen’s composition from a 600 mcg/2.4 mL pen to a 560 mcg/2.24 mL pen. Despite this adjustment, the pen continues to deliver 28 subcutaneous doses, and the NCPDP billing quantity and unit still reflect the previous 2.4 mL measure.
PAAS National® has been in contact with NCPDP about this discrepancy, and has learned the following:
What does this mean for your pharmacy? You should verify how your software currently bills Forteo®. Make sure that when submitting a claim, the metric quantity aligns with what is displayed in your software system’s compendia and that the correct cost for one pen is included in your transmission. As of the time of publication of this article, the approximate wholesale accusation cost (WAC) for one pen is $4,200.
PAAS Tips:
Why the Unit of Measure Matters in Audits: A Small Factor with Big Consequences
A unit of measure (UOM) provides standards to define physical quantities. Without a UOM, a number is left open for interpretation, and while common sense often prevails for pharmacies, third-party auditors look for explicit instruction. With an ambiguous, or absent, UOM (primarily an issue with electronic prescriptions), an auditor may flag the claim as discrepant and attempt to recoup the claim.
PAAS National® regularly sees auditors claiming …
that the correct quantity cannot be determined without the proper UOM being present. To combat the discrepancy, pharmacies may need to obtain a letter from the prescriber to substantiate what the pharmacy billed was indeed the correct quantity. These letters are often difficult to obtain, especially when claims are several years old, prescribers have relocated, or your pharmacy doesn’t have a working relationship with the office.
If your pharmacy receives a prescription without a UOM, or a UOM that is ambiguous, PAAS recommends contacting the prescriber for clarification and documenting with a clinical note.
Examples:
The following table shows the medications PAAS typically sees UOM troubles with and the typical billing units that should be used:
*The “each” UOM may need to be clarified if the quantity doesn’t correspond to an “each” unit of measure (e.g., 10 each on an eye drop likely indicates 10 mL vs 10 bottles of 10 mL)
When in doubt, clarify the prescription. Do not leave the UOM interpretation to a third-party auditor who has no reason to give you the benefit of the doubt and every reason to interpret it to their advantage.
PAAS Tips:
2024 Self-Audit Series #10: Nasal and Oral Inhaler Prescriptions
Nasal and oral inhaler prescriptions are frequently targeted for audit by all PBMs. Not only have these medications increased in cost but are frequently billed incorrectly, creating the potential for easy recoupments.
Pharmacy staff should be trained to accurately bill days’ supply for all inhalers. PAAS National® has created tools for our members to aid in the data entry process. Visit the Member Portal to access these resources – Nasal Inhalers Chart and Oral Inhalers Chart – and share with staff for easy reference when billing inhalers.
The following are examples of inhaler prescriptions at a higher risk of being flagged as refill too soon due to atypical dosing (when plan limits days’ supply to 30):
Symbicort® prescriptions 10.2 grams
Azelastine HCL 0.1% nasal spray prescriptions
Whether the days’ supply is miscalculated, or the days’ supply exceeds the plan limit, the pharmacy could be in jeopardy of refilling too soon. Early refills are the most common audit discrepancy for inhalers and can result in full recoupment of “overbilled” claims. See PAAS’ Exceeding Days’ Supply Plan Limits for Unbreakable Package resource for information on how to navigate plan limits appropriately.
PAAS Tips:
PAAS Audit Assistance members can search the Newsline archive for keyword “2024 self-audit” to read previous articles in this series. If you have any questions on accessing the Member Portal, or need help adding employees so they have access, please contact us.
NADAC Survey: What is It and Do I Need to Respond?
Pharmacies that receive a National Average Drug Acquisition Cost (NADAC) Survey frequently contact PAAS National® for information and guidance. While this survey remains voluntary, pharmacies may want to take a minute to understand what the survey is about.
The Affordable Care Act required that Medicaid programs shift pharmacy reimbursement to an acquisition cost-based model. CMS Final Rule (CMS-2345-FC) set a compliance date for State Medicaid Programs to be effective no later than April 1, 2017.
The NADAC file was created to provide pricing files for state Medicaid agencies to utilize when creating their acquisition cost-based pricing methods for Fee-for-service (FFS) Medicaid plans. Some PBMs have started to use this data for reimbursement formulas on commercial and Medicare Part D claims as well (e.g., Capital Rx).
CMS has contracted with Myers & Stauffer, LC (a professional accounting firm) to conduct these retail pricing surveys. Outpatient pharmacies are randomly selected to receive these surveys, requesting invoices for purchases made over a one-month period. The data collected from these invoices are used to update the NADAC file on a weekly basis.
Again, these surveys are currently voluntary, and pharmacies are under no obligation to respond. However, this may change with a newly introduced bill, Drug Pricing Transparency in Medicaid Act of 2023 (H.R. 1613). If passed, this bill would make the surveys mandatory for pharmacies and simultaneously include updates to ban spread pricing in State Medicaid Plans. NCPA has a summary “one-pager” on H.R. 1613 that pharmacies can share with their legislators here.
PAAS Tips:
New Tool on PAAS Portal – Exceeding Days’ Supply Plan Limits for Unbreakable Packages
PAAS National® is continuously updating and creating new tools to help our members address common audit recoupment issues. Pharmacies frequently face recoupments due to overbilling multiple unbreakable packages or refilling claims too soon when billing for a single unbreakable package that exceeded the plan’s days’ supply limit.
The new tool, Exceeding Days’ Supply Plan Limits for Unbreakable Packages, provides a flow chart to follow based upon whether you are billing single or multiple unbreakable packages and receive a days’ supply plan limit rejection. Here is an example of each scenario:
Access the new tool on the Member Portal under Proactive Tips. You can also see PAAS’ Can You Bill It as 30 Days? resource when transmitting a claim for a quantity that exceeds the plan limitations. If you have questions about Member Portal access or this new tool, please contact PAAS for assistance.
Ask a PAAS Expert
While PAAS National® prides itself on being audit experts, audit assistance is more than just reactive support when an audit notice arrives. PAAS works tirelessly to provide pharmacies with tools and resources to reduce their audit risk and lessen the chances of being audited. Moreover, PAAS serves as a guiding light for community pharmacies with day to day pharmacy audit questions. Get expert answers to your questions on:
As a trusted partner, we provide tailored guidance to help you prevent audits. Remember, the prescription claims you submit today are the audits of the future.
Work to audit-proof your pharmacy today, do it right, and avoid future recoupments. Contact us to submit a question or complete the form on the Member Portal.
Ensure Your Team Is Prepared for PBM Audits
In an interview with Pharmacy Times at the National Association of Community Pharmacists 2024 Convention & Expo, Trent Thiede, PharmD, president of Pharmacy Audit Assistance Service (PAAS) International, discussed how pharmacy teams can remain prepared for audits from pharmacy benefit managers (PBMs).
Q: What are the common types of PBM audits that pharmacies face, and what specific documentation or records are typically requested? How do you stay informed about evolving audit requirements and best practices?
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Click here to read more at PharmacyTimes.com
Best Practices for Proactively Preventing PBM Audit Issues | NCPA 2024
Pharmacy Benefit Managers (PBMs) routinely conduct audits on independent pharmacies with the stated goal of preventing fraud, waste, and abuse in medication dispensing. However, PBM audits often lack clear metrics and can include certain requirements without an explicit reason why. As these audits increase—in 2023 they shot up by as much as 29%1—many pharmacists who have failed them cite it as the primary reason why they can’t stay in business.2
Click here to continue to read the complete article at DrugTopics.com