Entries by Dana Westberg, CPhT

Easy Pickings: Why Transferred Prescriptions are Audit Bait

Transferring prescriptions into your pharmacy is usually great for business; however, pharmacies must be aware of the additional audit risks with these prescriptions. PBM audit algorithms easily identify transfers due to the origin code of 5 being submitted during claim adjudication. Each state has requirements put in place by their pharmacy board that outline what […]

OTC COVID-19 Tests Are Still on Auditor Radars

While the COVID-19 Public Health Emergency officially ended on May 11, 2023, the 12th Amendment of the Public Readiness and Emergency Preparedness Act (PREP) was extended until December 31, 2029. This allows pharmacies to continue dispensing OTC COVID-19 tests to patients without a prescription. Many state Medicaid and commercial insurance plans continue to cover this […]

GLP-1 Prescriptions Remain in the Crosshairs of Auditors

GLP-1 medications continue to come under scrutiny from PBM auditors for several reasons. High cost, off-label use, rising utilization, and billing irregularities make these easy audit targets. Pharmacies must remain diligent to ensure accuracy and appropriateness when dispensing these medications to avoid recoupments. The latest in audit recoupments have come from…

Delivering to a Clinic? Avoid Audit Risks!

Traditional dispensing for independent pharmacies continues to transform. Beyond dispensing prescriptions at the pharmacy counter, some pharmacies are providing patient-specific prescriptions directly to clinics for administration. Pharmacies must be aware and protect themselves from the heightened audit risks. While PAAS National®® has written countless Newsline articles on signature, delivery, and mailing requirements to help our […]

Why Adhering to Your Return to Stock Policy Is So Important

Pharmacies often struggle with patients not picking up prescriptions on a timely basis. The lag time could be caused by several reasons – cost concerns, transportation issues, mental health factors, or miscommunication are just a few of the possibilities. While pharmacies are sympathetic to patient situations, it is prudent to be aware of the consequences […]

Medicare Billing for Insulin Pump Therapy

Pharmacies billing insulin vials for eligible Medicare patients must pay extra attention to ensure proper coverage. Since the frequency of dispensing insulin vials has greatly decreased due to the introduction of insulin pens, it is very important pharmacies take a pause and investigate how the patient is utilizing the insulin vials. Medicare covers insulin vials […]

Audit and Appeal Due Dates: Stay Ahead of the Clock with These Essential Tips

Pharmacy practice often revolves around meeting tight deadlines. Prioritizing can become challenging when you’re focused on providing prompt service to waiting patients or rushing to meet inventory ordering deadlines, all while managing your daily tasks. It’s tempting to push aside a PBM audit request, or its results, to tackle more immediate responsibilities. Unfortunately, neglecting audit […]