Dana Westberg, CPhT | PAAS National

About Dana Westberg, CPhT

As a Certified Pharmacy Technician at PAAS, I am here to assist and provide you with pre- and post-audit advice. I can also provide product and billing information.

I attended Madison College in nearby Madison, WI (PAAS headquarters are in the Madison suburb of Stoughton). Prior to coming to work at PAAS, I worked as a Certified Pharmacy Technician in a retail setting for 25+ years. Pharmacy has been my life’s work.

Helping our members have a successful audit experience is very rewarding. Celebrating with them, when PAAS often helps generate positive post-audit results, is the best part of my work.

Entries by Dana Westberg, CPhT

2024 Self-Audit Series #1: Insulin Prescriptions

March 21, 2024

These articles can be an excellent training tool for new employees, and a great refresher for all pharmacy staff, to avoid audit discrepancies.

Dosing Increments for Insulin Pens

March 8, 2024

While insulin pens allow ease and convenience for diabetic patients, they also come with increased audit risks, for a variety of reasons, including dosing.

Inventory Purchase Reminders for Successful Audits

February 23, 2024

With a 29% increase in PBM audits in 2023, PAAS National^® wants to help you avoid PBM scrutiny, especially when it comes to drug procurement.

Tip to Federal Agents Leads to Jail Time for Pharmacy Owner

February 13, 2024

The Department of Justice announced a Nebraska pharmacist, and owner of two pharmacies, was sentenced to two months of imprisonment, three years of supervised release, and ordered to pay restitution in the amount of $573,000.

Prescriber Statements for Successful Appeal

January 22, 2024

One of the most common requirements for appealing audit discrepancies is to provide a signed statement from the prescriber to confirm, clarify, or validate a prescription.

All Pharmacies Face Medicare Part A vs Part D Billing Risks, Especially Combo Shops

December 12, 2023

Pharmacies that service long-term care (LTC) and assisted living facilities (ALF) as well as retail patients, known as “Combo Shops”, may not be aware of the potential recoupment risks from Medicare. PAAS National^® wants to inform our members of these risks and how to best avoid them.

Audit Target: Linzess® Prescriptions

October 28, 2023

PAAS National^® analysts have noticed an increase in audits targeting Linzess®.

Auditors’ Latest Trick for Flagging “Misfilled” Prescriptions

October 6, 2023

PAAS National^® analysts are noticing more prescriptions being flagged for recoupment based on “incorrect” instructions for use on the patient label. Pharmacies and PBM auditors have very different perspectives on what a “misfilled” prescription is.

Utilizing the PAAS Audit Activity Tracker

October 2, 2023

While seemingly mundane, the PAAS National^® Audit Activity Tracker can serve a very important purpose. While pharmacy personnel may use this tool to stay organized with various audits coming their way, this tool can also be used to defend the pharmacy should an audit go awry.

NADAC Survey: What is It and Do I Need to Respond?

September 13, 2023

Pharmacies that receive a National Average Drug Acquisition Cost (NADAC) Survey frequently contact PAAS National^® for information and guidance.